If a customer withdraws their Reg E claim, but we have already provided provisional credit, do we need to notify them that either:
1. the provisional credit will be reversed in 5 bus days, or
2. reverse the credit immediately but let customer know that we will will honor checks, drafts, etc for the next 5 bus days

...or can we just reverse the provisional credit immediately and not have to give the customer the 5 days in either option above?

Thanks!

I don't recall this being addressed in the reg. But if the claim is withdrawn, I see no reason for the PC to be left in their account. They are either whole, or there was no claim.

Just curious why anything to do with reg e gets moved to ebanking and tech?

Because it deals with electronic banking questions.

It makes searching and researching easier when we can keep the topics in categories.