I keep getting emails that the FDIC Consumer Response Center is moving, and we need to update our Equal Housing Lender signs, HELOC booklets and Charm Booklets. I cannot locate anything from the FDIC stating this?
Can anyone help me locate this?

Sit tight. There are a few other threads on this already; FDIC has made no formal announcement of the move. When they do, then presumably they will update the requisite documents (or a vendor will provide them).

I would take a look at this thread for a similar conversation.

They will be putting out an FIL, then updating the affected Regs, then we will have to comply. No FIL (or other similar announcement from FDIC) = No replacement of anything for this guy.

Doug,

Thanks for the information, I thought I had missed something!
Too much going on to keep up. I'll have OCC in for the whole month of April, and I don't want to miss anything.

If I am an OCC regulated bank, what is changing in the CHARM and HELOC books that would impact my bank?

Actually we just had an FDIC examiner in and she gave us the correct address and cited that we needed to change it ASAP. I will get it for you tomorrow when the boss gets back in and will tell you exactly what she said about it!

If it hasn't been announced formally by the FDIC, then you can't be required to update your notices.

Does anyone else think it might be considered unfair or deceptive for companies like WKFS to trick banks into buying stuff they don't need?

Can I bump dottiec's question ... if FDIC is not my primary regulator, do I need to update my brochures?

Thanks.

http://www.fdic.gov/news/news/financial/2011/fil11018.html

Here's the official FIL.

Summer--no, only FDIC regulated banks per the above FIL.

Thank you! Just received notice of the FIL as well.

Wow.. give us notice a whole 3 days before its effective! I'm sure they didn't just decide to move today!

So, I'm pasting the new address on our oddly sized regulation Equal Housing notices. Can someone remind me where this notice needs to be? (ie lobby, lending area, MLO's office?)

(We gave some new people mortgage lending authority since the last address change and there is no notice in their office -- but all my other mortgage lending officers have one, and I don't know if the in the office notices are overkill.)

Displayed in each bank lobby and where deposits are accepted or loans made.

You obviously need to change all that you have, assuming they are going to remain where you have them. If these lenders share a reception area, put it there, not in individual offices, if that is what you mean.

Also, it's oddly sized as a requirement. 11x14.

The FIL does not mention anything regarding changing the HELOC and CHARM booklets. Does this mean we are allowed to utilize our existing stock?

The FIL indicates:

"This address change requires all FDIC-supervised financial institutions to update certain consumer notices, as described below, as soon as practicable"

Is there any rule of thumb as to what period constitute the outer limits of practicable?

I'm thinking that 30 days would be sufficient, but am afraid that it may be deemed excessive.

Any thoughts re: timing?

Thanks

I have the same question. We have been getting our brochures from the Fed and they did change the FDIC's address on the website but have not yet changed the address in the printed brochure. I believe the vendors have already updated their brochures. I think if you get your brochures from the Fed we would be ok to use what we have until they are updated. Anyone else hear anything different?

Thank you!

I just received our posters yesterdays. Instead of 5 I ordered, I received 25. I'm not sure if this was a mistake or if they come in sets of 5. I also noticed that when I went to put one of the posters in an existing frame in a branch, it didn't fit exactly right. When I measured it, it was not 14 x 11 inches as required by regulation but instead was 14 x 10. I called the FDIC to inquire as to how to proceed since I didn't want posters displayed that are actually out of compliance. The Call Center wasn't aware of the problem, but when I was transferred to the Atlanta office they were aware of this issue. They stated new posters would be sent out. Now I'll probably get 25 more posters, 20 of which I have no use for!

I didn't measure mine. They are in a big case with other posters so didn't notice. Well, I am posting these until they send others. I got the same number I ordered, so I am guessing that somenoe just made a mistake with your order.

I mounted mine on top of the old ones, so it looks like they are the right size under the glass.

cnakashige--Did teh Atlanta office indicate if they are automatically going to re-send the corrected posters? Or will we need to go back in an re-order?

I just measured mine, they are 14 X 10. Also, I ordered 8 & only received 5. I was getting ready to order the remianing 3 I need, but I guess maybe I will wait.

cnakashige has your other 3.

Anyone that is ordering their updated booklets from the Federal Reserve....do you know if the updated booklets will be the ones sent since on the order it states the Revised date on the HELOC ones is June 2008? Just wondering before I go to order them and get the wrong ones.

How long do we have to switch out the booklets with the new address? Can we use up what stock we have or do we need to replace the asap?

The announcement did not address as I recall if you could use your existing stock.

We simply printed labels to place over the address in the booklets we have in stock which is probably 250 to 300.