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#1534642 - 04/12/11 08:22 PM Re: FDIC Consumer Response Center Dan Persfull
COMPLIcated Offline
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OK
Thanks Dan

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#1535237 - 04/13/11 08:04 PM Re: FDIC Consumer Response Center Dan Persfull
Christine81 Offline
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Posts: 78
The CHARM and HELOC Booklets have been updated on the Federal Reserve website with the new address and can be downloaded.

I also got a letter from the FDIC today announcing that the Kansas City Regional Office, and the co-located field office have relocated effective immediately, and that the CRA notice should be updated as soon as practical also. Same Walnut Street address...different suite #.

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#1535250 - 04/13/11 08:15 PM Re: FDIC Consumer Response Center Christine81
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Old Valeria
Christine81:
Is this what you are referring to or something new?

If you read below, it says that the CRA notices are not affected.

Summary: The Federal Deposit Insurance Corporation (FDIC) is announcing a change in address for its national Consumer Response Center within the Division of Depositor and Consumer Protection. This address change requires all FDIC-supervised financial institutions to update certain consumer notices, as described below, as soon as practicable.

Highlights:
The FDIC's Consumer Response Center (CRC) receives, investigates, and responds to consumer complaints and other inquiries involving depository institutions supervised by the FDIC (state nonmember banks and insured state branches of foreign banks).
Effective March 28, 2011, the CRC will have a new mailing address, as follows:
FDIC
Consumer Response Center
1100 Walnut St, Box #11
Kansas City, MO 64106
To ensure the CRC receives consumer complaints promptly, FDIC-supervised institutions should update their Adverse Action Notice forms and Fair Housing posters to reflect the CRC's new mailing address as soon as practicable.
Updated Fair Housing posters may be obtained at no cost from the FDIC's Public Information Center, 3501 Fairfax Drive, E-1014, Arlington, VA 22226 (877-275-3342 or 703-562-2200) or through FDICconnect.
This change does not affect Community Reinvestment Act notices.
This change is applicable only to FDIC-supervised institutions. Federally chartered banks, credit unions, and other institutions supervised by another federal bank regulatory agency are not affected by this change of address
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#1535263 - 04/13/11 08:28 PM Re: FDIC Consumer Response Center Khaleesi
Christine81 Offline
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Posts: 78
No, it was an actual letter that came in the mail addressed to the bank's CEO, dated April 4, 2011. We received it today. It states:

The FDIC is pleased to announce the Kansas City Regional Office, and the co-located field office, has relocated effective immediately. Please address all future correspondence to:

FDIC
1100 Walnut Street, Suite 2100
Kansas City, MO 64106
Telephone (816)234-8000
Fax (816) 234-8182

Due to the relocation of the Kansas City Regional Office, FDIC-supervised institutions in the Kansas City Region should update their Community Reinvestment Act notice to reflect the new address as soon as practical. Also, refer to FIL-18-2011 at http://www.fdic.gov/news/news/financia/2011/fil11018.html for additional information regarding the FDIC's Consumer Response Center (CRC) relocation.

Please contact your local field office with any additional questions regarding the relocation.

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#1535267 - 04/13/11 08:31 PM Re: FDIC Consumer Response Center Christine81
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I copied that info directly from FIL 1018.

Sorry, I should have attached the link.

http://www.fdic.gov/news/news/financial/2011/fil11018.html
Last edited by OhMyStars; 04/13/11 08:32 PM.
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#1535271 - 04/13/11 08:37 PM Re: FDIC Consumer Response Center Khaleesi
Christine81 Offline
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Joined: Mar 2011
Posts: 78
The FIL was dated March 25th, this letter is dated April 4th...so maybe they included that language in the FIL knowing the CRA address was going to be a different Suite #.

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#1535292 - 04/13/11 09:02 PM Re: FDIC Consumer Response Center Christine81
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Khaleesi
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I will have to look into it more. Thanks for the heads up Christine81.
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