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#155504 - 01/30/04 07:58 PM unauthorized transactions in europe
Anonymous
Unregistered

are we liable for the full amount of unauthorized debit card transactions that take place in europe? I thought I read somewhere that we may not be, but I can't seem to find the info

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General Discussion
#155505 - 01/30/04 11:14 PM Re: unauthorized transactions in europe
Anonymous
Unregistered

You were "hoping, wishing and a dreamin'". You do get some extra time to investigate (90 days vs. 45), but you still have to provisionally re-credit within 10 biz. days after dispute. Get copies of those signed receipts and see if by chance it looks like your customer's signature. You might stand a chance to deny.

Good luck.

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#155506 - 01/30/04 11:31 PM Re: unauthorized transactions in europe
Anonymous
Unregistered

thanks for your reply...i'm usually hoping, wishin & dreamin when it comes to reg e!!

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#155507 - 02/01/04 11:01 PM Re: unauthorized transactions in europe
Lucy Griffin Offline

Diamond Poster
Lucy Griffin
Joined: Nov 2000
Posts: 1,544
And while coming down from the wishin, hopin and dreamin cloud, remember that it usually takes more than the allowable time to investigate international transactions.

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