I'm having trouble finding anything specific on this one way or another. Does it state anywhere when it is required to send out the customer education piece?
We have a basic idea of what we want to say, and can put it on the back of one of our monthly newsletters, but January's is already occupied with privacy info and we'd rather not have a second sheet, so they'd like to wait until February to send this out if possible. Any ideas?
Someone's about to get horned!