If we verify on the FinCEN website that our MSBs are registered....is that enough? Or are we required to also get a copy of their registration? If a copy of required, can someone show me where that is stated, because I KNOW I will have to prove it to my customers and managers! Thank you!!

It may not be much help but we also just verify the registration list. If the customer is a high rish MSB we request their AML documents such as their policy, rules for operation, training procedures and training logs etc.

It is clearly stated on the FinCEN Web site "The List is intended only as general reference for the public and should not be treated as determinative of an entity’s registration status". For that reason we have always required copies of FinCEN's acknowledgement of their registration.

I just want to add and emphasize the sentence following Devsfan's quote:

The List is intended only as general reference for the public and should not be treated as determinative of an entity’s registration status. The only determinative evidence of an entity’s registration status is the acknowledgement letter from IRS-ECC-D that an entity receives after filing its registration.

Found here. I'm not certain what the purpose of the MSB list is, but it is not to verify registration.

Plus, the FinCEN list that is provided only reports the last form filed by the MSB. You have no idea if it was a renewal, amendment, etc. I would highly recommend that get a copy of the IRS confirmation from the customer.

Totally agree, we had a MSB that tried to play that game and I would not budge until I have a copy of the IRS form. This guy wires money international

The FFIEC Exam Manual does have the due diligence that the bank should conduct (and documents to request) when it provides banking services to MSB's. Check out pages 307 to 315 of the manual for what you should be obtaining from the MSB.