Thread Options
#1606058 - 09/20/11 05:33 PM Written Explanation that No Error Occured
illiniyak Offline
Gold Star
Joined: Jan 2008
Posts: 281
I am preparing a written explanation letter for our customer to meet the requirements of 205.11(d) and was wondering if anyone had a sample that I could review.

Thank you in advance for your responses.

Return to Top
eBanking / Technology
#1606302 - 09/20/11 11:09 PM Re: Written Explanation that No Error Occured illiniyak
Andy_Z Offline
10K Club
Joined: Oct 2000
Posts: 27,271
On the Net
I provide sample letters for Reg E that carry you through the investigation and provisional credit. But I share with my participants.

Suffice it to say describe the facts, who, what, when, where and why plus the disposition of your provisional credit, if applicable. It won't help you on this claim, but maybe you can join us in October.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

Return to Top

Moderator:  Andy_Z