If a customer is closing their deposit relationship with us, we require that they close their box as well, escort them to the vault to empty their box, sign the contract to close it out, collect the keys, and collect any moneys due before we close the deposit accounts.
Interesting concept - from a procedural standpoint -
Is that specified in the safe deposit contract?
Would the customer be given a refund if they are forced to close a prepaid box mid-term?
What would be done if a customer draws the account to $0.00 by check?