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#1623227 - 11/02/11 01:49 PM System crash - cash aggregation
AuditorK Offline
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Joined: Feb 2003
Posts: 962
PA
We had a catestrophic computer system crash last week and were not able to process transactions for 3 days. Yes - I know, this proved that our disaster recovery plan was ineffective.

We kept our branches open and continued to accept customer transactions, but nothing was processed during those 3 days. Everything was processed on the 4th day, so on my daily large cash reports, nothing shows for those 3 days, and everything shows on day 4.

I assume for CTR aggregation, I can't count those 4 days as one business day? I'm thinking I need to figure out how to break apart that report go back to the business days the customers actually conducted the business. Any thoughts?

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#1623248 - 11/02/11 02:06 PM Re: System crash - cash aggregation AuditorK
edAudit Offline
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edAudit
Joined: Jul 2008
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Was the bank able to backdate the transactions?


You can initialy aggregate and then (remember I do not know the size of your bank) and manualy reivew each item that had mulitple deposits execeeding.
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#1623254 - 11/02/11 02:13 PM Re: System crash - cash aggregation edAudit
AuditorK Offline
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Posts: 962
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As far as I know, there are no plans to backdate any transactions during this period. OD charges have been waived for these days.

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#1623332 - 11/02/11 03:15 PM Re: System crash - cash aggregation AuditorK
rlcarey Online
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rlcarey
Joined: Jul 2001
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Galveston, TX
You're right, your disaster recovery process needs some work. You ran all the work together. What about interest bearing accounts? All those deposits didn't earn interest for those three days?? Otherwise, I would work the aggregate cash report as suggested. Each customer is going to have to be examined to determine whicch deposits happened on which business days.
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