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#1623227 - 11/02/11 01:49 PM System crash - cash aggregation
AuditorK Offline
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Joined: Feb 2003
Posts: 961
PA
We had a catestrophic computer system crash last week and were not able to process transactions for 3 days. Yes - I know, this proved that our disaster recovery plan was ineffective.

We kept our branches open and continued to accept customer transactions, but nothing was processed during those 3 days. Everything was processed on the 4th day, so on my daily large cash reports, nothing shows for those 3 days, and everything shows on day 4.

I assume for CTR aggregation, I can't count those 4 days as one business day? I'm thinking I need to figure out how to break apart that report go back to the business days the customers actually conducted the business. Any thoughts?

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#1623248 - 11/02/11 02:06 PM Re: System crash - cash aggregation AuditorK
edAudit Offline
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edAudit
Joined: Jul 2008
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Was the bank able to backdate the transactions?


You can initialy aggregate and then (remember I do not know the size of your bank) and manualy reivew each item that had mulitple deposits execeeding.
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#1623254 - 11/02/11 02:13 PM Re: System crash - cash aggregation edAudit
AuditorK Offline
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Posts: 961
PA
As far as I know, there are no plans to backdate any transactions during this period. OD charges have been waived for these days.

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#1623332 - 11/02/11 03:15 PM Re: System crash - cash aggregation AuditorK
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 77,591
Galveston, TX
You're right, your disaster recovery process needs some work. You ran all the work together. What about interest bearing accounts? All those deposits didn't earn interest for those three days?? Otherwise, I would work the aggregate cash report as suggested. Each customer is going to have to be examined to determine whicch deposits happened on which business days.
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