#1644930 - 12/30/1107:03 PMCall/Conatact Center Software
CosmoKramer
Junior Member
Joined: Jul 2005
Posts: 47
Our bank is about $1.2B and has a contact center of 5-6 people. We don't really have a dedicated application to manager the area, but are looking into it. Does anybody have any recomendations on call/contact center software packages? Thanks-
#1647584 - 01/06/1208:32 PMRe: Call/Conatact Center Software CosmoKramer
~K~
New Poster
Joined: Jan 2004
Posts: 16
Oklahoma
To help narrow down your search, you are you specifically seeking forecasting/scheduling software, ACD call routing type of application, or something else?
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