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#1647517 - 01/06/12 07:51 PM Electronic Public CRA File
Combustible Offline
Diamond Poster
Joined: Dec 2008
Posts: 1,268
I find it interesting some banks are using an electronic public file. I'd like to implement this for our banks, but not sure how an electronic file is available if a customer stops in to a branch? As you can tell, I'm not the techiest compliance person you're heard from.

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CRA
#1647662 - 01/06/12 09:36 PM Re: Electronic Public CRA File Combustible
Tennismom Offline
Platinum Poster
Tennismom
Joined: Jan 2004
Posts: 778
We have our Public File housed on the bank's intranet. When someone inquires about the content of the file, any employee can access the documents on the intranet and print copies.

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#1647679 - 01/06/12 09:31 PM Re: Electronic Public CRA File Combustible
Kathleen O. Blanchard Offline

10K Club
Kathleen O. Blanchard
Joined: Dec 2000
Posts: 21,293
That is it...instead of photocopying, print. For the rare occasions a public file is requested, it is cheaper than preparing all of those binders.
_________________________
Kathleen O. Blanchard, CRCM "Kaybee"
HMDA/CRA Training/Consulting/Mapping
The HMDA Academy
www.kaybeescomplianceinsights.com

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#1647685 - 01/06/12 09:37 PM Re: Electronic Public CRA File Combustible
Combustible Offline
Diamond Poster
Joined: Dec 2008
Posts: 1,268
Of course, I didn't think about printing (double duh). Thank you so much

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#1647828 - 01/09/12 12:03 PM Re: Electronic Public CRA File Combustible
TINKerBell Offline
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TINKerBell
Joined: Nov 2006
Posts: 3,255
Tiger's Den!
Another benefit to the electronic public file is instant updating. Think of how easy it is to update one thing vs. sending out paper copies of updates and trying to ensure that they actually make it in the file. SO much more control electronically!

Note....we keep a paper copy in the main branch. We also put an employee instrcuction sheet online so the employee knows which data has to be given immediately and which has the 5 day timeframe, which the CRA Officer handles.
_________________________
The last thing that blew my mind was the wind.

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#1648181 - 01/09/12 07:50 PM Re: Electronic Public CRA File Combustible
JUST CALL ME CRA Offline
100 Club
Joined: Aug 2002
Posts: 133
SOMEWHERE
What are the pros and cons of keeping it on the bank's public website as opposed to keeping it on the intranet?
_________________________
Opinions do not reflect opinion of employer and cannot be relied upon as advise.

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#1648182 - 01/09/12 07:51 PM Re: Electronic Public CRA File Combustible
Kathleen O. Blanchard Offline

10K Club
Kathleen O. Blanchard
Joined: Dec 2000
Posts: 21,293
Well, you are sort of asking community groups to find it and comment. Also, if you have any errors, examiners can see it at any time. Why advertise?
_________________________
Kathleen O. Blanchard, CRCM "Kaybee"
HMDA/CRA Training/Consulting/Mapping
The HMDA Academy
www.kaybeescomplianceinsights.com

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