Our bank is having problems with employees not following policies and procedures. Employees are not held accountable for violations (so we don’t even want to go there). Where can I find some high profile articles about bank employees being sued for not following the policies and procedures? I have Googled different word groups but can’t seem to find what I am looking for. Just want some concrete cases to drive home the importance of why we have policies and procedures.

Google:

ignoring+policies+consequences

thank you

I would not worry about procedures since these are created by management and can be changed on a regular basis. Policy violations are a different story since most policies are approved by your board or the appropriate committee of the board. I assume you could have an "off the record" conversation with your internal auditor or regulator.

Not following established procedures can work against a bank in a law suit. Procedures are there for a reason and employees going off on their own can lead to all sorts of problems - just think about customer authentication, not stopping unusual wires or ACH, not checking ID, and on and on.

I agree with Kathleen. In personal experience you really don't want to have to be in court and try to explain why your people didn't follow procedure.

but when you follow proper procedure and the defence atty tries to pick you apart and you can find a hole in his questioning that can be fun.

Which would be another reason to follow procedures!

Your right EdAudit it can be fun if all the ducks are in a row...otherwise it's a long day.