I just start ranting when I have to jump through so many more hoops to deliver products and services electronically than when they are delivered over the phone, in the mail, by fax, etc. Is that image any more secure in the hands of the US post office or sitting in your customers mail box? So, if I am giving a customer information over a corded phone, I can be 100% sure that she and I are the only ones that were capable of hearing what was said? I just think that in reality, electronic delivery of products is just as secure or more so than traditional methods.
Maybe this relates back to the post about the wonderful job up in DC - JOB SECURITY for regulators.