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#1736696 - 08/30/12 03:51 PM Rate disclosure handouts to customers
Anonymous
Unregistered

Is it required to produce and give a customer who has opened an interest bearing account a handout disclosing the rate and APY? There is a rate board displayed in the branch. Don't know the answer.

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#1736907 - 08/30/12 07:46 PM Re: Rate disclosure handouts to customers Anonymous
Rocky P Offline
Power Poster
Joined: Jun 2003
Posts: 7,659
Florida
Sec. 1030.3 General disclosure requirements.

(a) Form. Depository institutions shall make the disclosures required by ยงยง 1030.4 through 1030.6 of this part, as applicable, clearly and conspicuously, in writing, and in a form the consumer may keep.

Yes, you need to give them a copy unless they can keep the rate board.
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#1737218 - 08/31/12 04:02 PM Re: Rate disclosure handouts to customers Anonymous
KPOC Offline
Gold Star
KPOC
Joined: Jul 2012
Posts: 460
Greater Boston Area
"Yes, you need to give them a copy unless they can keep the rate board."

HA! Just had a funny mental picture.

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#1737288 - 08/31/12 05:41 PM Re: Rate disclosure handouts to customers Anonymous
West Coast Comp Offline
Gold Star
West Coast Comp
Joined: Jun 2010
Posts: 350
Lost in the rain.
Can we send the board with them since our staff appears to have difficulty keeping it up to date correctly?
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