I am lookign for guidance on how other banks handle waived fees. We occasionally have them refunded to the wrong bucket on the overdraft box, thus creating a negative fee amount in some cases.
The commentary states: 4. Waived fees. In some cases, an institution may provide a statement for the current period reflecting that fees imposed during a previous period were waived and credited to the account. Institutions may, but are not required to, reflect the adjustment in the total for the calendar year-to-date and in the applicable statement period.
Does anyone not show the waived fees in the boxes? Does anyone use a general statement that fees imposed during a previous statment period may have been waived and credited to account. Could you use the statement as a catchall for all statements?
Thanks!!