Let me tell you something about uneducated banking staff - I have had mega banks and credit unions tell my customers that our Official Check is not a Cashier's Check - just because it doesn't say the actual words Cashier's Check on it -.....I have got to the point with one CU staffer that I actually questioned their ability to their job (Operations) if they were that uneducated - frustrating. We ended up revamping our Check Program and renaming (and re-printing) ours as Cashier's Checks, just to save our customers the hassle -
What has happened to training??????
(And these were necessarily all front line folks either......some were officer level)
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My comments are absolutely no reflection of, nor influenced by, my employer - take them at your own risk.