We do not allow our customer has to send Wires for Cash. Instead, we require that the funds be deposited into the account, and the teller will withdrew them to pay for the Wire.

For the Cash In do we complete the “Deposit(s)” box or the “Currency Received for Funds Transfer Out” box?

Thanks for the help,

Paul a/k/a BC78a

Similar thread.

Same answer for the same reasons: report what happened, the customer made a deposit. If you intend to do something else, get someone on the Helpline to tell you what that might be and leave yourself a paper trail explaining why you reported something that did not happen.

As noted in the other thread, the new CTR forces a choice.

Thanks Ken