I know what should have been done … however … my situation is:
We’ve been allowing Micro-Deposits for customers to set up their own EFTs (Similar to PayPal). (yaaaay).
Since there is no guarantee the customer is sending money to & from themselves … I feel we need limits imposed, a qualification process, and monitoring.
Do any of you have something in place for this you’d be willing to share with me?
Example of possible procedures: customer “applies” for micro-deposits, we review them based on how long they’ve been a customer, any ODs … etc … & give them a relatively small limit, similar to Debit Cards ($1,500 per day, $5,000 per month).
If the customer is wanting higher limits, they would need to go through an officer approval & regular monitoring, similar to our Cash Management customers.
Thank you for any assistance.
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My opinions are my own, and not that of my employer.