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#1841258 - 08/09/13 05:41 PM OK DHS
HRH Okie Banker Offline
Power Poster
Joined: Jan 2003
Posts: 3,070
Oklahoma
We get requests from Oklahoma Dept of Human Services for customer's information. This latest is for copies of bank statements for the last 5 years, including copies of checks.

The Form says:Section 167.1 of title 56 of the Ok Statues provides that financial records obtained for the purpose of establishing eligibility for assistance or services must be furnished without cost to the client or OKDHS.

Do we really have to have someone print out 60 months worth of statement and mail them to the DSH for free? We get quite a few of these each month and it can strain our resources to assign someone to this type of task. We, of course, don't mind completing the questionnaire also, but 60 months of statements, with checks?!
_________________________
Just working here until I get my letter from Hogwarts.

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#1841318 - 08/09/13 06:56 PM Re: OK DHS HRH Okie Banker
Pauli Loeffler Offline
Member
Pauli Loeffler
Joined: Jan 2011
Posts: 77
OK
Yes, unfortunately you do. The statute has been around since 1984: Title 56 O.S. Sec. 167.1 - The Department of Human Services, with the written consent of the client, may request a copy of the financial records or any other records specified in said written consent from a financial institution or other agency regulated by federal or state law. The request shall be for the purpose of investigating the eligibility of the client for assistance or service from the Department. Said financial institution or agency shall furnish said records at no cost to the client or the Department. If the client refuses to sign said written consent, then the Department shall refuse the client assistance or service.

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#1841343 - 08/09/13 07:32 PM Re: OK DHS HRH Okie Banker
HRH Okie Banker Offline
Power Poster
Joined: Jan 2003
Posts: 3,070
Oklahoma
Thanks for confirming.
_________________________
Just working here until I get my letter from Hogwarts.

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#1845077 - 08/22/13 07:05 PM Re: OK DHS HRH Okie Banker
AllSmiles Offline
Gold Star
Joined: Feb 2008
Posts: 290
Mayhem
Our request for was for 67 months, is there a maximum period for requests?

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#1845463 - 08/23/13 06:04 PM Re: OK DHS HRH Okie Banker
Pauli Loeffler Offline
Member
Pauli Loeffler
Joined: Jan 2011
Posts: 77
OK
No there is no maximum period of time, but just like a subpoena, if you do not maintain records for more than X years and they are unavailable you couldn't produce them.

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#1845737 - 08/26/13 01:29 PM Re: OK DHS HRH Okie Banker
AllSmiles Offline
Gold Star
Joined: Feb 2008
Posts: 290
Mayhem
Thank you.

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#1846576 - 08/28/13 02:05 PM Re: OK DHS HRH Okie Banker
AllSmiles Offline
Gold Star
Joined: Feb 2008
Posts: 290
Mayhem
Does this also apply for requests from Social Security Income Asset Verification Reqluest (SSA Form 4641)
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CRCM, CAMS

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#1846645 - 08/28/13 03:37 PM Re: OK DHS HRH Okie Banker
Pauli Loeffler Offline
Member
Pauli Loeffler
Joined: Jan 2011
Posts: 77
OK
Yes, it does.

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#1846683 - 08/28/13 04:03 PM Re: OK DHS HRH Okie Banker
AllSmiles Offline
Gold Star
Joined: Feb 2008
Posts: 290
Mayhem
Thank you Pauli

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#1847433 - 08/29/13 07:59 PM Re: OK DHS HRH Okie Banker
_erica_ Offline
Junior Member
_erica_
Joined: Feb 2013
Posts: 29
Margaritaville
Okie would it be possible to send them digitally? We offer our customers the ability to get their statements on a CD-ROM. I would think it may be easier/cheaper to load them to a CD and mail that versus an entire [censored] of paper.

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#1847444 - 08/29/13 08:05 PM Re: OK DHS HRH Okie Banker
_erica_ Offline
Junior Member
_erica_
Joined: Feb 2013
Posts: 29
Margaritaville
Side note - the thing you call a package of 500 sheets of paper is apparently illegal to say on BOL. blush

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#1847525 - 08/29/13 09:00 PM Re: OK DHS HRH Okie Banker
Pauli Loeffler Offline
Member
Pauli Loeffler
Joined: Jan 2011
Posts: 77
OK
You can do it if DHS will agree to it. I think you were censored due to possible sexual connotation.

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