We are preparing to roll out our Online Cash Management suite of products. Our service allows the users the ability to use ACH Receipts, ACH Payments, Payroll, Wire Transfers, Order Currency, and Collections.

My question is how are other banks qualifying commercial customers to determine which features they may use. There are certain risks associated with a few of these features that dictate a bit more caution to be used than others.

For example, our procedures for signing up and allowing customers to use the wire transfer option carries less risk for us than say allowing a customer to have access to ACH Payments (where funds are transfered outside of the bank via ACH).

Are credit checks in order? We have a commercial online Cash Mangement application but so far we have not included anything about a credit check on the written application itself.

All thoughts/comments are appreciated.

Mac:
We complete a credit underwriting process since some of these products result in advancing credit. A loan officer must opine, especially for ACH use.