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#1867962 - 11/04/13 04:49 PM How do you identify your loan customers?
heathern Offline
Member
Joined: Dec 2008
Posts: 65
Do you ask to see identification when you have a new loan client? I am being told that we can't look at a picture ID because of Fair Lending??? Thanks.

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#1867965 - 11/04/13 04:52 PM Re: How do you identify your loan customers? heathern
Tater Offline
Platinum Poster
Joined: Jan 2006
Posts: 642
Missouri
You can - and should - look at an identification document. There are different opinions on keeping a copy of the identification in the credit file but there's no other way to identify someone unknown that I am aware of.
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#1868003 - 11/04/13 05:29 PM Re: How do you identify your loan customers? heathern
Rocky P Offline
Power Poster
Joined: Jun 2003
Posts: 7,659
Florida
You need to verify who the customer is. Many banks have an Identification/IRS file, which is not a part of the underwriting file.
Examiners will usually perform extra reviews if they see an identification with a picture in the file that goes to underwriting.
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