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#186854 - 05/04/04 09:40 PM Releasing information to Auto Dealers
Anonymous
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Although written authorization is excepted by GLBA, How is your bank verifying that the customer has authorized the release of their information (payoff request) to the dealer? If you use another method, could you post it? We are trying to decide on alternatives.

Thanks!
Customer Authorization for release of information to Dealership
single choice (9 Total Votes:)
Customer verbal authorization is accepted with verification of identity - 4 (44%)
We require customer written authorization in every case - 3 (33%)
We require customer written authorization from businesses we aren't comfortable with - 1 (11%)
We use another method (Please post - thanks) - 1 (11%)
Voting on this poll ends: 05/14/04 09:38 PM
Last edited by Chris W; 05/05/04 02:01 PM.
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Lending Compliance
#186855 - 05/05/04 02:17 AM Re: Releasing information to Auto Dealers
rlcarey Online
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rlcarey
Joined: Jul 2001
Posts: 82,124
Galveston, TX
Exactly what non-public information are you releasing to the dealer? Your contract with the dealer should already specifically require that the applicant be informed that their application is being forwarded to you. If not, the communication of the credit decision back to the dealer would make you a credit reporting agency. Aren't they acting as the consumer's representative at this point?
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#186856 - 05/05/04 01:25 PM Re: Releasing information to Auto Dealers
Jokerman Offline
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Joined: Nov 2003
Posts: 12,846
I imagine Chris W is talking about payoff requests. Which, in my opinion, should not be released without a written authorization.

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#186857 - 05/05/04 07:05 PM Re: Releasing information to Auto Dealers
Anonymous
Unregistered

Thanks. I did mean to say payoff requests!

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#186858 - 05/20/04 03:44 PM Re: Releasing information to Auto Dealers
vlg Offline
Member
vlg
Joined: May 2003
Posts: 74
Quote:

Your contract with the dealer should already specifically require that the applicant be informed that their application is being forwarded to you.




I am trying to find the "rule" that states the dealer must tell the applicant that the application will be shopped. If that notification is verbal, how do we know it occurred. We are having problems with some dealers using creditor specific applications (i.e., above applicant's signature on an application form containing XYZ lender's logo is a line that states "I authorize you to check my credit history") and then sending them to all the lenders they can. Any suggestions?

And another related concern is sometimes we get unsigned credit applications faxed to us from the dealer. Do we have a permissable purpose to pull credit?

Thanks

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#186859 - 05/20/04 03:57 PM Re: Releasing information to Auto Dealers
rlcarey Online
10K Club
rlcarey
Joined: Jul 2001
Posts: 82,124
Galveston, TX
You will find it in the old FCRA Commentary. There is no reason to believe that this section of the FCRA would be interpreted any different today:

"(3) How third party creditors can insure that the exemption applies.

Creditors, who are requested by dealers or merchants to make such specific extensions of credit, can assure that communication of their decision to the dealer or merchant will be exempt under this section from the term "consumer report,'' by having written agreements that require such parties to inform the consumer of the creditor's name and address and by complying with any applicable provisions of section 615."


Check it out here: LAWDOG
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com

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