However, there are times where we decline the loan, but send it to an investor who may or may not approve the loan.
If you denied the loan, you denied the loan. You owe that customer a AA notice. If you denied the loan, how did you then forward it onto an investor for consideration?
It helps to think of these as transactions, not customers. You denied a loan. That is an entry on your LAR since you made the decision.
If you then forward that information onto an investor, and they approve/deny, they have made that decision and they report. I would think this second transaction would be an additional entry in your LOS.
Hope this makes sense