Learn More - Click Here!

Thread Options
#1915242 - 04/17/14 02:28 PM research request on account closed >10 yrs ago
NotDoneYet Offline
Gold Star
NotDoneYet
Joined: Jul 2010
Posts: 482
PA
I am familiar with the old "boxcar" request through subpoenas. If you have it and they ask for it, you have to give it even if it is beyond the required retention period.
Would this also apply to an individual's information request on a checking account closed in the 1990's? It wouldn't be easy, but the bank still has it.

Thanks for any help.

Return to Top
#1915248 - 04/17/14 02:42 PM Re: research request on account closed >10 yrs ago NotDoneYet
Beachbum, CRCM Offline
Gold Star
Joined: Dec 2006
Posts: 480
Knee Deep in Regs
I am not sure if you "have" to give it; but if we had it we would provide it and charge them a research fee.
_________________________
What we think, we become.
Buddha

Return to Top
#1915273 - 04/17/14 03:42 PM Re: research request on account closed >10 yrs ago NotDoneYet
dottiec Online
Gold Star
Joined: Jul 2007
Posts: 304
I agree with Beach Bum. If we have it, we provide it and charge.
_________________________
"Life begins at the end of your comfort zone."

Return to Top
#1915604 - 04/18/14 11:51 AM Re: research request on account closed >10 yrs ago NotDoneYet
NotDoneYet Offline
Gold Star
NotDoneYet
Joined: Jul 2010
Posts: 482
PA
That's what we are doing. But its also a reason for the department to look at their retention schedule and start disposing of long overdue documents.
Thanks!

Return to Top