You do have to notify them 30 days in advance and let me know what product you will be putting them in and that they have the option to close the account before the 30 days.
It is usually easy unless it has to do with checking and you are changing account numbers and the customer has direct deposits and auto debits.
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Define Success on your own terms, achieve it by your own rules, and build a life you are proud of. Anne Sweeney