You need to understand the:
- bank policy and the
- LO's version. If they are doing something which could cause the bank to have an encounter with the DOJ, someone needs to be aware.
The first loan was declined when the LO indicated it was weak and needed a co-borrower (per ECOA). Adding a perspective co-borrower just added some time. The only time that a counter-offer is not a decline is if it is expressly taken (i.e. loan closed/funded).
This. I have seen this issue too many times where lenders don't see telling someone the deal is not going to work as a denial. "They never completed a real application! We were talking about it, I pulled their credit, saw the credit score of 580, told them it wouldn't work so they said forget it. Not a denial!"
Like Rocky stated, you need to look into this practice immediately to try to avoid future regulatory concerns.