This is mostly for Community Banks:
How long do you keep (checking, savings, CD, etc) statements at the Bank that are not mailed out? Customers currently have two weeks to pick them up before they are mailed out. Does anyone have a longer period than that? 30 days? 60 days?
Do they have to sign some type of log when they pick them up?
Does anyone not allow their customers the option of picking up their statements at the Bank?
Does anyone shred the statements if they are not picked up?
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R Lane
Risk Manager