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#1993423 - 02/04/15 06:52 PM Email to inform client of Reg CC hold
CARM9 Offline
100 Club
Joined: Feb 2011
Posts: 112
If the bank wants to send an email to clients as a "friendly notification" or "service message" informing the client that a "hold has been placed on their deposited item", would this email serve as the "notice" required under 229.13(g) Notice of Exception and therefore have to include the information that is required under 229.13G)(1)(i)A-E? and also require consent per esign

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#1993870 - 02/05/15 06:46 PM Re: Email to inform client of Reg CC hold CARM9
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 39,544
Cape Cod
It won't serve as the written notice that's required unless you and the customer have done the E-SIGN dance. Of course that means if you email the customer without having done the E-SIGN thing, you'll also have to send the written notice required under the regulation.

If you send both the required written notice and the email courtesy alert, you don't have to adhere to the list of required info when sending the alert.
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John S. Burnett
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#1993903 - 02/05/15 07:37 PM Re: Email to inform client of Reg CC hold John Burnett
CARM9 Offline
100 Club
Joined: Feb 2011
Posts: 112
Thanks John!

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