In the "would have, could have, should have" department, if your bank was aware that the tax refund was not tagged with your customer's name, you should have returned it. If you didn't become aware until you started researching the other activity in the account, you won't be held liable to the IRS.
Last edited by John Burnett; 04/27/15 11:45 AM.
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8