We have just switched to a new document provider and now have the option to issue AANs in alignment with 1002.9(a)(2)(ii).
This has lead to my question. The customer writes the bank and requests their reasons for denial in writing. Does the letter we send to the customer with their specific reasons for denial have any formatting requirement? Does it have to have other information other then the reasons for denial? (We would include their name, address, etc. of course.)
I don't see where the regulation specifies so I just wanted to make sure I am not missing something.
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It is better to act cautiously beforehand than to suffer afterward.
The answers I give are my opinions. Not legal advice.