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#2024111 - 06/30/15 05:20 PM can we require an affidavit of forgery
Burgess Offline
Diamond Poster
Joined: Jan 2004
Posts: 1,620
dispute resolution.
we cannot require the customer to file a police report.
we will give the customer credit.
but we would like to file a police report.
Can we require our customer fill out an affidavit of forgery so that we can use it to fill out a police report.
My views, not my employer's views.

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eBanking / Technology
#2024351 - 07/01/15 02:58 PM Re: can we require an affidavit of forgery Burgess
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 39,289
Cape Cod
What kind of dispute, over what kind of transaction? Check(s)? Credit card? Debit card?

An affidavit of forgery would be useless and meaningless in connect with a card transaction. But if you're asking about a forged check, a further question comes to mind -- is the the drawer's signature that is allegedly forged, or an indorsement?
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8

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#2024445 - 07/01/15 05:00 PM Re: can we require an affidavit of forgery Burgess
Andy_Z Offline
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Joined: Oct 2000
Posts: 27,325
On the Net
The Reg (E) and the EFTA are clear on what it takes for a consumer to file a claim. You can ask for whatever you need, but you can't make it a requirement to process the Reg E claim.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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