ABrown
Gold Star
Joined: May 2001
Posts: 279
Texas
Our head teller sends it back to the Fed. But you have to follow their restrictions on how to send it back - it has to be in certain amounts, and strapped or bagged.
Quote: Our head teller sends it back to the Fed. But you have to follow their restrictions on how to send it back - it has to be in certain amounts, and strapped or bagged.
Ditto, we ship it back to our armored car carrier that "houses" our money and they tell us how to ship to them and they will in turn ship to Fed.
The fact that you have $1.25 leads me to believe some/all of the mutilated money is in coin form. I've never dealt with the fed directly, but I know they don't deal with coins. Coins are issued by the treasury department or someone.
I agree with the above. We send ours to the Fed. We don't deal with coin, though. If someone brings in a coin that is in bad enough shape that it would be consideded mutiliated, we tell the customer that we won't accept it.
Mutilated coins must be sorted by type. Then after reaching so many pounds this can be sent in. Though shipping is charged by weight and could be more than the melt down profit! Advice, give it all back to the customers.
Quote: I just got back from lunch to find an envelope delivered to me
Any time you leave your desk things will end up there that no one else will deal with. The proper way to handle this is to wait until someone else goes to lunch and to put it on their desk.
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AndyZ CRCM My opinions are not necessarily my employers. R+R-R=R+R Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell
Quote: Everyone missed the root cause of the problem.
Quote: I just got back from lunch to find an envelope delivered to me
Any time you leave your desk things will end up there that no one else will deal with. The proper way to handle this is to wait until someone else goes to lunch and to put it on their desk.
LOL!!! How true. I was thinking the exact same thing.