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#2043600 - 10/09/15 04:23 PM Fincen CTR submission problems?
mdog76 Offline
Platinum Poster
Joined: Jan 2007
Posts: 645
Is anyone having problems submitting CTR Batch Files today? When we hit the submit button, that button disappears and we still have the form. We have tried three times and have not gotten a reply email saying they received it.

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#2043602 - 10/09/15 04:28 PM Re: Fincen CTR submission problems? mdog76
ms.understood Offline
Member
Joined: Jan 2012
Posts: 95
Washington
We have experienced many problems with BSA E-Filing, and it always seems to boil down to some setting that isn't compatible. Could be a browser setting, or an Adobe setting. It has plagued us for months...our IT has been a little stumped. The trouble is you can change a setting on your PC, but once your PC adheres to group policy for the company, that setting might revert back.

Just my experience, but with this particular issue, it was an Adobe setting for me. Good luck. And if you check your transmission status, you'll see that even though you hit Submit, it didn't submit.

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#2043610 - 10/09/15 05:00 PM Re: Fincen CTR submission problems? mdog76
Doug Hendrickson Offline
Power Poster
Doug Hendrickson
Joined: Oct 2009
Posts: 3,927
Did mine at 9:30 MT today; no problems.
_________________________
I hear and I forget. I see and I remember. I do and I understand.--Confucius

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#2043624 - 10/09/15 05:45 PM Re: Fincen CTR submission problems? mdog76
mdog76 Offline
Platinum Poster
Joined: Jan 2007
Posts: 645
Well sounds like its something with our settings then. Two different people in our department have tried and the same thing is happening. IT is working on it.

Thank you all.

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#2043635 - 10/09/15 06:49 PM Re: Fincen CTR submission problems? mdog76
Jennifer Offline
100 Club
Jennifer
Joined: Dec 2014
Posts: 192
We were able to submit as well.

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