Direct her to the NFIP Manual for agents. The National Flood Insurance Program (NFIP) Flood Insurance Manual is used primarily by insurers and agents selling and servicing Federal flood insurance.
http://www.fema.gov/media-library-data/1...508_nov2015.pdfGeneral Rules, Page GR-5
8. Buildings in the Course of Construction
NFIP rules allow for the issuance of an SFIP to cover
a building in the course of construction before it
is walled and roofed. These rules provide lenders
with an option to require flood insurance coverage
at the time that the development loan is made to
comply with the mandatory purchase requirement
outlined in the Flood Disaster Protection Act of
1973, as amended. The policy is issued and rated
based on the construction designs and intended
use of the building.
Buildings in the course of construction that have
yet to be walled and roofed are eligible for coverage
except when construction has been halted for
more than 90 days and/or if the lowest floor used
for rating purposes is below the BFE. Materials or
supplies intended for use in such construction,
alteration, or repair are not insurable unless they
are contained within an enclosed building on the
premises or adjacent to the premises.
To determine the eligibility of a residential
condominium building under construction, see the
Condominiums section of this manual.