I have just taking over the Security Officer position at my bank with no prior experience in this field. I recently took the New Security Officer training course thru BOL to get some knowledge.

MY question is how are you supposed to handle an Affidavit of Forgery? This is the first one I have received since I have taken on this job. Any help is appreciated!

Welcome to BOL.

In order to best address your question, I need some additional information. What is the affiant claiming was forged, the maker's signature on a check, the endorsement on a check, loan documents, etc.?

The signature on the check was forged

Forged signatures are the responsibility of the paying bank (depositing bank would only be liable for forged endorsements). Up to your bank to decide whether to reimburse your customer or not based upon the circumstances (i.e. was checkbook kept in a secured location...)

The signature on the front of the check (maker) or on the back of the check (endorser)?

Front of check, the check was drawn on us.

Similar situation here. So if we determine that the customer has been negligent in their handling of the checks or previously allowed this person to write checks, we would not have to reimburse? Our Terms and Conditions say they have 60 days to report discrepancies so we may be liable during that time but not after?

You are correct - you would be liable for the checks during the 60 day window after the first forged check was paid. Items paid after the 60 days up to the date they notified you are not your responsibility because, had they notified you of the first forgery within 60 days, you could have prevented those items from being paid.

Thanks!