I did not feel comfortable filling out the survey, so I "Googled" Outlook Live and found an email address direct to To: SF BSR FedAudioConference Subject: Outlook Live Inquiry. I then sent a very direct personal assessment. I have no pre-conceived notion that anything will actually happen because I "Complained", rather I thought maybe my 37 years practicing compliance might actually count for something and give me a certain right to have my opinion heard. I left the responders contact information below for anyone else who might want to be brave enough to do the same.
I got the following reply:
Thank you for providing thoughtful feedback – and for not doing so through an anonymous survey.
We have certainly tried to strike a balance in what messages are presented especially given the broad audience that the Outlook Live webinar series serves.
That said, your feedback will be shared for consideration as we plan and facilitate future webinar events.
Compliance Manager, Financial Institution Supervision and Credit
Federal Reserve Bank of San Francisco
101 Market Street | MS 920 | San Francisco, CA 94105
office 415-974-3018 | mobile 415-622-5928
firstname.lastname@example.org | www.frbsf.org