We were working on a DRAFT CD for a customer & the LO sent it to the customer. The draft was so incomplete that it doesn't list payee names, loan payoffs, finance charge, amount financed, etc. In addition, we're not even sure that the fees that are listed are correct. This was definitely an internal working document that should not have been sent to the customer.
We're addressing this issue with the LO, but I'm not sure what we need to do about the totally incomplete CD that we sent to the customer.
Thoughts on what we need to do?