We are looking into a revised process for our Certificate of Deposit renewal. Historically, we have been requiring the depositor to sign the Certificate itself (when they open a new one, they also sign an Account Agreement). However, it appears that our tracking system for renewals generated through our call center (the documents are then mailed with a self-addressed envelope) has been less than comprehensive, so, over the years we have had many that never got signed.
My question is, do you require depositors to sign the actual Share Certificates? What is the rationale one way or another?
Opinions are my own.
"I was gratified to be able to answer promptly. I said I don't know." - Mark Twain