I am putting together a training session on "the first 60 days of the new MLA." I'm looking for what worked well in your change management (e.g. the credit bureau update was timely, our forms vendor delivered documents in plenty of time to test and train, etc.), what didn't work well (e.g. vendors slow to deliver forms or CB updates with mil verification, etc., insufficient time to test, unanswered questions including...)
So what did you find worked well, what didn't work and what are the issues you're dealing with today like what is part of the purchase price and what is not, are deposit secured loans OK or not, what are the components of the FC and the MAPR, access to the MLA databases is easy or hard, and hesitation on setoff, who the rule applies to, etc.
I'd really appreciate your input. Rather than post such things here, you can email me email@example.com. ANd thank you for the assistance.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell