We have stopped monitoring deposit accounts that have requested multiple signatures required on checks. Does anyone still let customers request multiple signatures for deposit accounts if they come in to make a withdrawal or if they want to perform a phone transfer? If so, do you monitor this? Also, does anyone monitor your deposits accounts for mulitple signatures if a customer is required to have this per court order?

Unless you are operating under a hold harmless agreement with the customer that absolves the bank of any responsibility to monitor accounts that require multiple signatures, not monitoring would be a foolish endeavor for the bank to engage in as you would be on the hook for each and every check that was paid without the required number of signatures. Most banks avoid offering such accounts without the hold harmless in place. Those that do offer the service impose a (hefty) fee for the service commensurate with the additional monitoring costs.

In our Terms and Conditions agreement given to the customer at account opening, there is a statement addressing that due to electronic check conversions, we may have no opportunity to review a check to examine the signature on the item. You agree that, as to these or any items as to which we have no opportunity to examine the signatures, you waive any requirement of multiple signatures.... would this suffice or would we need some type of additional hold harmless agreement? if so, what would it need to state?

You need to get with your legal counsel.

Thanks!