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#2112206 - 12/27/16 04:42 PM Temporary Restraining Order
peony Offline
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peony
Joined: Mar 2013
Posts: 250
We received an temporary restraining order from a lawyer that a judge signed off on one of our customers. One, we had to place an freeze on the customer's account. Two, we have to provide a summary of account activity in last 60 days.

Is it ok to send the last two months' bank statements plus check images to the lawyer?

Thanks!!

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#2112254 - 12/27/16 08:42 PM Re: Temporary Restraining Order peony
JacF Offline

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Joined: Nov 2001
Posts: 6,719
PA
Generally, a subpoena is used to request documents and information. I suggest checking with your bank's legal counsel to find out if this request has been made correctly, otherwise your customer could have a claim against you if you provide information pursuant to an invalid request.

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#2112350 - 12/28/16 05:41 PM Re: Temporary Restraining Order peony
Elwood P. Dowd Offline
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Elwood P. Dowd
Joined: Aug 2001
Posts: 21,939
Next to Harvey
Agreed, some of the terminology; e.g. "restraining order" and "summary" is "off;" you need to get your instructions from an attorney who has actually read the order.
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#2113013 - 01/04/17 05:38 PM Re: Temporary Restraining Order peony
P*Q Offline

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P*Q
Joined: May 2001
Posts: 8,458
Somewhere
We receive similar requests to freeze funds but in my state they are called "summons to trustee'. We are to freeze the funds and notify the party of such action. We then await further direction from the courts. Have never been asked to provide account documents without a subpoena.

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