Since they are not a customer, we are not bound by regulation, or our policy, to collect CIP information for PODs.
Having said that though, we still try to collect as much information from the customer about the POD so that if and when they inherit any funds we can assure ourselves that they are the right person. Usually the customer knows the full name, date of birth, current address and relationship (if any) of PODs though they may not know their SSN.
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I hear and I forget. I see and I remember. I do and I understand.--Confucius