There are no federal regulations that address the handling of IRA's in a conservatorship. The answer to your question is entirely a matter of the law of your state and, specifically, the statute that spells out the powers of a conservator. Your bank's attorney should know...
It's not your responsibility, but I would want to point out to the conservator that a withdrawal from an IRA has income tax consequences for the ward, it's not the same as just taking money out of a checking account. Having dealt with amateur fiduciaries, it is unrealistic to assume they know anything.
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In this world you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant.