We have a scenario where a customer is delinquent on their loan and we are attempting to collect. During these attempts it was discovered that the collateral has been seized by law enforcement due to fraud that the customer has engaged in. This was a consumer loan. Customer also had business accounts and loans with us. Legal has requested that we do a review of all open and closed accounts to look for suspicious activity.
Do we have an obligation to review closed accounts/paid loans? The business accounts/loans were closed in 2014. If this is the case, how far back to we look - since it was opened? Just doesn't seem logical to me.
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CRCM, CAMS