Your insight would be appreciated. We just finished an annual monitoring of fraud and active duty alerts resolution in our underwriting area. Even though our loan volumes have been relatively steady from year to year, it seems the frequency of fraud alerts we are seeing on CBRs from year to year is declining. Assuming our internal reporting is accurate (we're confirming) does anyone have any insight if the fraud alert is maybe being used less by consumers and possibly why? Is reliance on fraud identification products by consumers maybe the cause? Thanks
Opinions are mine not my employer's, and should not be taken as legal advice.