Almost embarrassed to ask this... and that's why I'm in the 'need to remain anonymous' section! We do everything via snail mail when it comes to mailing loan documents - yes, it actually works for us, given the size of this FI, its limited products, etc. If there's anyone out here in BOL land who still does this too, I'd like to see if they add any sort of cover letter when mailing the initial loan estimate, and if so, may I see an example?
We all know that most customers don't read anything that's sent. I already have a cover letter, but if someone has a simpler one that gets the point across, I'd like to take a look.