We are wanting to start using Social Media as a way to connect to our customers quickly. We want to advertise community events, safety tips, etc. Would anyone be willing to share their social media policy with me and a social media audit program?

Thank you so much for any help you can provide.

The FFIEC guidance might be a good starting place. https://www.ffiec.gov/press/doc/ffiec%20social%20media%20guidelines%20fr%20notice.pdf

Also, a quick Google search of bank social media guidelines brought up several examples from banks of various sizes.

Off topic - but did you both just happen to choose the same icon picture?

As far as I know, yes. I just picked one I like from the choices offered.