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#2158472 - 12/27/17 11:36 AM Lobby Contest
Brittjewel87 Offline
Member

Registered: 04/17/15
Posts: 86
One of our branches decided to do a contest for the customers (without clearing it with Compliance or Marketing, shocker). The first customer to walk in (or drive up) at 10,12, 2 and 4 were asked to participate in Christmas Movie Trivia for a chance to win a $10 gift card to a local restaurant. Apparently, every customer who participated one a prize. Is this an issue, other than the problem we have with the branch not checking with Compliance first?

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Marketing
#2158494 - 12/27/17 02:25 PM Re: Lobby Contest [Re: Brittjewel87]
rlcarey Offline
10K Club

Registered: 07/16/01
Posts: 65795
Loc: Galveston, TX
Without knowing what your State sweepstakes/contest rules might be, it is hard to say. Just stop it and move on at this point. It is water under the bridge.
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#2159035 - 01/03/18 12:34 PM Re: Lobby Contest [Re: Brittjewel87]
P*Q Offline

Power Poster

Registered: 05/29/01
Posts: 7687
Loc: By the ocean
And tighten up your controls and procedures related to "branch promotions" i.e. what is allowable, what isn't, required disclosures, etc and provide training to all retail staff.

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