We received a letter from the Social Security Administration asking for an updated address for one of our customers. As per the Right to Financial Privacy Act, we can provide the address of the customer requested in the letter from the Social Security Administration, however, in accordance with the Right to Financial Privacy Act, the information requested must be used solely for the purpose of Title II of the Social Security Act.

Should the request by the SSA make reference to Title II of the Social Security Act before we release the information?

TIA

Whatever you are allowed to do in response, you are not required to do anything. Forward the request to your customer and let him or her decide what to do about it...

Thank you Ken_Pegasus!